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Jennifer Sertl
President Customer Service Alliance, Inc. Vistage Chair I am a small business owner and executive coach in Rochester, NY. Through my profession I am affiliated with Vistage, which is an international CEO membership organization with over 12,000 members worldwide. In October 2005, we had our bi-annual International Conference at which I had Mitch Thrower run several sessions of The Attention Deficit Workplace. I cannot express enough how important Mitch’s message is and how effective he is in his delivery. With the multi-generational workplace and globalization, the content is essential. In the sessions I observed Mitch being both charming and challenging. It is rare to see such entrepreneurial credibility matched with such a rich commitment to make a difference for others. Being in Mitch’s presence makes you want to be more agile, connected, and prepared for future business challenges. Feel free to contact me if you would like more insight regarding the value I experienced through having Mitch at our conference. Sincerely, Jennifer Sertl President Customer Service Alliance, Inc. Vistage Chair |